← Back to Home

At Paintza App ("we", "our", "the Application"), we value the privacy of our users. This Privacy Policy describes how we collect, use, store, and protect the personal information of users who use our application and our quoting and contract management services for painting, repair, and cleaning services in the city of Atlanta, Georgia (United States).

By using Paintza App, you accept the practices described in this Privacy Policy. If you do not agree with these terms, please do not use the Application.

1. Information We Collect

1.1 Information Provided by Users (Vendors)

When you register or use the Application as a vendor, we may collect:

• First and last name.
• Contact email address.
• Phone number.
• Business or company name (if applicable).
• Information related to the services you offer (painting, repair, cleaning, etc.).
• Data necessary for generating quotes and service contracts.

1.2 Customer and Property Information (Customer Master Data)

In order to generate quotes, contracts, and track services provided, we collect information related to end customers and their properties, which may include:

• Customer name or contact name.
• Property address where the service is provided.
• Customer phone and/or email address (if registered in the App).
• Property details relevant to the service (e.g., property type, areas to be serviced, etc.).

1.3 Information About Services Provided

During normal use of the Application, we also collect information about services, such as:

• Type of service (painting, repair, cleaning, or other related services).
• Date and time of service delivery.
• Description of work performed.
• Service status (quoted, in progress, completed, etc.).

1.4 Before and After Service Photographs

The Application allows taking and storing photographs to document the property's condition before and after service delivery. These images may include:

• Photographs of areas to be serviced before the service.
• Photographs of areas serviced after the service.

These photographs are used exclusively to document, verify, and provide evidence of work performed, as well as for support and quality control purposes.

1.5 Usage Information and Technical Data

We may automatically collect certain information when you use the Application, such as:

• IP address.
• Device type and operating system.
• Application version.
• Date and time of access.
• Activity logs within the Application (e.g., creation of quotes, service updates, etc.).

2. How We Use the Information

We use the collected information for the following purposes:

• Create and manage your user account (vendor).
• Enable the creation of quotes and generation of service contracts.
• Record and track painting, repair, and cleaning services.
• Store before and after photographs as evidence of services provided.
• Improve the functionality and user experience of the Application.
• Provide technical support and customer service.
• Comply with legal, regulatory, or contractual obligations.

3. Legal Basis for Data Processing

Depending on your location, we process your personal data based on the following legal grounds:

• Contract performance: when processing is necessary to provide the service you requested (e.g., generating quotes and contracts).
• Legitimate interest: to improve our services, manage support, and prevent fraud or misuse.
• Consent: when required by law, for example, for the use of certain images or sensitive data.

4. Sharing Information with Third Parties

We may share your personal information and that of your customers only in the following situations:

• Service providers: with third-party companies or tools that help us operate the Application (e.g., cloud storage services, hosting, email services, analytics tools, etc.), always under confidentiality and data protection agreements.
• Legal requirements: when necessary to comply with a legal obligation, respond to requests from authorities, or protect our legal rights.
• Business processes: in the event of a merger, acquisition, asset sale, or other corporate transaction, your information may be transferred as part of such transaction, always in accordance with applicable laws.

We do not sell the personal information of our users or end customers to third parties for marketing purposes.

5. Information Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless the law requires or permits a longer retention period.

When we no longer need your information, we will delete or anonymize it securely.

6. Information Security

We implement reasonable administrative, technical, and physical security measures to protect personal information against loss, theft, misuse, unauthorized access, disclosure, alteration, or destruction.

However, no data transmission over the Internet or electronic storage system is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

7. User Rights

Depending on your place of residence, you may have rights regarding your personal information, which may include:

• Right to access the information we store about you.
• Right to request correction of inaccurate or incomplete data.
• Right to request deletion of your personal data, when permitted by law.
• Right to object to or limit the processing of your data in certain circumstances.
• Right to data portability (when applicable).

To exercise these rights, you can contact us via email at soporte@paint-za.com. We will evaluate each request in accordance with applicable privacy laws.

8. Privacy of Minors

Paintza App is not directed to persons under 18 years of age and we do not intentionally collect personal information from minors. If we discover that we have inadvertently collected information from a minor, we will take reasonable steps to delete such information from our records.

9. International Data Transfers

Although services are provided primarily in Atlanta, Georgia, information may be processed and stored on servers located outside your state or country. In such cases, we will take reasonable measures to ensure that your information is treated in accordance with this Privacy Policy and applicable laws.

10. Links to Third-Party Sites or Services

The Application may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such sites. We recommend reviewing the privacy policies of each third-party site you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, current legislation, or for operational reasons. When we make significant changes, we will notify you through the Application or by other reasonable means.

The date of the last update will be indicated at the beginning of this document. Continued use of the Application after the publication of changes implies acceptance of the modified Privacy Policy.

12. Contact Information